Posts by Leo Knox

Have you ever found yourself stuck using the same old phrase, “I understand your point of view,” over…

Have you ever felt stuck using the same old phrase like “Thank you for taking care of this”…

We’ve all been there—wrapping up an email or message with the same old phrase: “Let me know if…

If you’re promoting a new product, event, or feature, chances are you’ve leaned on the phrase “coming soon”…

We’ve all been there—someone offers you thoughtful input, expert feedback, or a helpful suggestion, and you want to…

We all say “Thank you so much” on a daily basis—whether we’re showing gratitude in emails, texts, or…

If you're anything like me, you’ve probably used “Best Regards” a thousand times in your emails and messages.…

If you’ve ever found yourself typing the phrase “Thank you for your assistance in this matter” one too…

Everyone loves hearing “Keep up the good work” — it’s a simple way to recognize effort and encourage…

We’ve all seen—and maybe used—the phrase “Don’t hesitate to contact me” in emails, messages, and customer service conversations.…